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The hospital administrators, also known as healthcare
managers are crucial in ensuring that medical facilities are functioning
efficiently to deliver the quality patient care. The responsibility of a
skilled hospital administrator is to take care of the day-to-day operation of
hospitals or clinics or public health agencies.
Duties performed by a healthcare administrator;
For such a vast set of roles to be performed the hospital
administrators need sharp business skills for long-term planning, budgets,
development of an efficient operating system to deliver quality medical
services. Moreover, these professionals review contracts, expenditures, and
annual financial reports thus they need to stay up-to-date with the new
healthcare laws and regulations, as well as medical and technological advances.
The following set of qualities can make a successful
hospital administrator:
Academic Training and Work Experience: Academically,
the professional must obtain a degree in healthcare management from an
accredited college or university. Moreover, an internship or fellowship within
a healthcare organization will have additional benefits. The candidates should
display a strong commitment to continue their professional development
throughout their degree and training.
Discretion: Hospital administrators are also
responsible for patients’ medical records and files. Ethically it is prohibited
to disclose the patient information unless legit thus, the good administrator
should have sensitivity and understanding of the ethics of patient privacy.
Technology Skills: A good healthcare manager needs to
work with office software programs, including spreadsheets, databases, word
processing and graphic presentation software. Moreover, the hospitals and
healthcare facilities use electronic health records (EHR) these days. Thus you
need a good hand in technology, as you have to work with new software and make
sure it works efficiently for the company as a whole.
Legal Knowledge: The
health administrator’s job remains to understand and implement health care
policies. A comprehensive ability for the regulations in the healthcare
industry and their application to your healthcare facility is necessary. The
knowledge about policies set by the governing bodies, national medical
agencies, and ethical committees will help health administrator to govern the
organization efficiently.
Relationship Management and Communication Skills: Healthcare
administrators deal with patients, doctors, nurses, allied health workers,
suppliers, other fellow administrators and insurance companies on the
day-to-day basis. They require efficiently communicating with all, preserving
their values which will help in developing good relations and ultimately
contributing to keeping the organization running smoothly. Thus, relationship
management is an essential quality of any healthcare administrator.
Leadership and Strong Management Skills: It is
notable that an organization has the group of differently-focused professionals
which makes the leadership competencies. Leading is not only about being
"the boss"; but it meant to take responsibilities on behalf of the
staff, to recognize the personal needs of other professionals and to find
creative approaches for fostering teamwork to achieve long-term and short-term
goals. The active management skills are needed to use organic strategies for
goal orientation and facilitating change within an organization.
Flexibility and
Adaptability: A candidate who fits into the organization is well suited
for any industry; the ability to adapt well will make a good manager. The
hospital manager may need to work according to the organization working with,
and the professional ability to be flexible, thus displaying an appearance of
confidence and competence will have a positive result in professional and
personal growth.
Planning and
Problem-Solving Skills: Excellent planning and execution skills are required
for efficient operation of the organization to get work done in time. The plans
for future programs must be on display prior. Problems may hinder the execution
of strategies thus a good healthcare manager should have dynamism in handling
the issues and solving them without raising any disputes. He/She should be able
to troubleshoot the conflicts among office personnel. The challenges like;
competing for proficient healthcare professionals, competing for patients,
improving patient care through technology, changes in financial structure may
arise so hospital administrator should be able to overcome all of them.
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